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Frequently Asked Questions


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  1. What is a Find A Member?
  2. What is a Detailed Search?
  3. What is a Express Search?
  4. What is Cupids List?
  5. How do I search a member?
  6. How do I Post A Photo?
  7. Why is Cupids Messenger sending me members that are too old or too young?
  8. Why does Cupids Messenger keep sending me the same members?
  9. I recently met someone and I would like to put my membership on hold. How can I do that?
  10. How do I benefit from incentives?
  11. How do I know I when a member is online?
  12. How do I send another member a gift from for Cupid's Shop?
  13. Is my information private and secure?
  14. What is My Diary?
  15. How do I retrieve mail?
  16. How do I send mail?
  17. How can I stop a another member from sending me mail?
  18. How do you calculate the Percent Match?


 

  1. What is a Find A Member? You can seek a member by their name or a portion of their name. Select this features by the Find A Member tab.

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  2. What is a Detailed Search? You can seek out a member by series of questions than are similar to the questions in your profile. Select this feature by the Detail Search tab.

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  3. What is a Express Search? You can seek out members that match a limited series of questions. Select this feature by the Express Search tab.

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  4. What is Cupids List? This is a list of members that you save in a list. Select this feature by the My Cupids tab or the Cupid icon

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  5. How do I search a member? You can search members with the Find a Member, Express Search, and Detail Search.

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  6. How do I Post A Photo? You can post a photo by the camera icon using the browse button, e-mail your photo to photos@cupidssecret.com, or mail your photo to:

    Cupid's Secret, 27412 Avanti Drive, Mission Viejo, CA 92692.
    There is $5.00 fee for your Main Photo and $2.00 for each additional photo.

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  7. Why is Cupids Messenger sending me members that are too old or too young? When you first register, since we don't want to assume what you're looking for in a match, we set much of the Cupids Messenger criteria to "don't care". To change the Cupids Messenger criteria, Go to the "Detailed Search" page, change the search criteria, and click the "Save Answers" button. You can change the "Age" amongst other things.

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  8. Why does Cupids Messenger keep sending me the same members? Cupids Messenger uses the criteria set on the "Detailed Search" age. You may want to change your criteria to get a different mix of people. We return a maximum of 25 members but if the criteria is too narrow, only a few members will be returned. A different list of members will be returned only if existing members change their preferences or if new members meet your criteria. If you dont have a preference for certain questions, answer "don't care". Go to the "Detailed Search" page, change the search criteria, and click the "Save Answers" button.

  9. I recently met someone and I would like to put my membership on hold. How can I do that? Go to the "My Account" page and go to the "Member Status" section. Click "Inactive". When your membership is "Inactive", you cannot search, be searched, send or receive mail or chat. You can change your member status to "Active" at any time.

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  10. How do I benefit from incentives? You can be rewarded with free membership days, and you can be eligible for free trips. See Incentives.

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  11. How do I know I when a member is online? A light bulb will be present when seek or view a member, or when the My Cupids is pulsating.

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  12. How do I send another member a gift from for Cupid's Shop? Visit Cupids Shop by selecting the Cupid's Shop tab or by choosing the heart present icon and select a gift. Cupid Secret will send the gift to the member of your choice.

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  13. Is my information private and secure? All the information provided to Cupid's Secret is private and confidential. Your My Diary is also private.

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  14. What is My Diary? This is area where you can make comments in a diary. A purple book identifies this icon.

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  15. How do I retrieve mail? You can retrieve mail by your opening your Mailbox. This featured is identified by the tab icon labeled Mailbox.

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  16. How do I send mail? You can send mail when you view a member from their profile, or from a Cupids List and your Mailbox. The Mailbox tab labels this feature.

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  17. How can I stop a another member from sending me mail? You can block a member by the Selecting the Mailbox icon underscored with Block Mail. This is accessible whenever you click on a Member Name link identified with an underlined blue color..

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  18. How do you calculate the Percent Match? The Percent match is based on a total of 34 questions, the same questions you answered during the registration process. 18 of the 34 questions are compared to your registration questions. The remaining 16 question are compared to the answers you give for the Detailed Search questions.

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